Ethical Code

Ethical Code of EKRA

EKRA is committed to conducting its activities in an ethical, responsible manner and in accordance with the values and objectives of our Vision and Mission (discover them on the Who We Are page).

This ethical code establishes the fundamental principles that guide our operations.

Our ethical code reflects the fundamental principles and values of EKRA. We are committed to respecting it in every aspect of our operations and to contributing to the success of Italian SMEs through innovative, high-quality digital solutions.

We are committed to conducting our activities in an honest and with integrity. We do not tolerate fraud, corruption or any form of dishonest behavior.

We are committed to achieving excellence through continuous innovation. We constantly strive to improve our digital solutions to best serve the needs of Italian SMEs.

We recognize our social and environmental responsibility. We are committed to reducing the environmental impact of our operations and to positively contributing to the communities in which we operate.

We respect diversity, human rights and the dignity of every individual. We do not tolerate discrimination based on race, gender, religion or any other personal characteristic.

We are transparent in our operations and communication with customers and partners. We respect the confidentiality of our customers' sensitive information and our operations.

We support business relationships based on loyalty, fairness and mutual respect with our customers, partners and suppliers.

We adhere to all applicable laws, regulations, and standards and commit to operating in compliance with Italian and European laws.

We invest in the professional development of our employees and promote a safe, inclusive and stimulating work environment.

We support and promote Made in Italy, contributing to the success of Italian SMEs, through innovative and competitive digital solutions.

Clear and honest communication is fundamental for us. We promote a culture of open and responsible reporting.

We are committed to ensuring the continuity of our activities and managing risks proactively to better serve our customers.

Periodically, we will review and update our code of ethics to ensure that it remains aligned with our values and the objectives of our Vision and Mission.

Company Values

Company values represent the fundamental elements that guide a company's behavior and culture.

Below are some of EKRA's company values.
 

Constant innovation is a key value, which supports the Mission of developing innovative IT solutions for Italian SMEs.

Integrity and honesty are fundamental values, which are at the basis of the ethical code, ensuring that the company operates in a transparent and responsible manner.

Excellence is a value, which guides the commitment to achieve high-quality results and to maintain a marked competitiveness, as stated in the Vision and Mission (viewable here).

This value emphasizes the commitment to social and environmental responsibility, supporting the sustainability of operations.

Transparency is an important principle, both in the code of ethics and in the management of relationships with customers and partners.

Respect for diversity, human rights, and dignity is an essential part of corporate culture, as established in the ethical code.

This value emphasizes the importance of putting customers at the center of everything we do, supporting the Vision of being a reference for Italian SMEs.

This value reflects the stated goal of supporting and promoting Made in Italy, as indicated in the Vision.

The company invests in the continuous professional development of its employees, promoting a learning and growth environment.

Open and honest communication is a value, which promotes the sharing of information and trust among members of the organization and with customers.

Loyalty and fairness are key values in business relationships and with partners.

This value reflects the company's commitment to comply with all applicable laws and regulations.

The company is committed to ensuring the continuity of its activities and long-term success.

Strategy of economic, social and environmental sustainability

For EKRA, it is essential to develop a comprehensive sustainability strategy that considers the economic, social and environmental impacts of its operations.

General Sustainability Objective:

Promote a responsible company, which positively contributes to the economy, society and the environment, while offering innovative digital solutions to Italian SMEs.
 

• Implement policies and practices of sustainability to reduce the environmental impact of business operations.
• Promote employee participation in Corporate Social Responsibility (CSR) initiatives and volunteer programs.

• Integrate sustainability into the design and development of digital solutions, seeking to improve efficiency and reduce the environmental impact of customers.
• Collaborate with customers to identify digitization opportunities that improve their economic, social and environmental sustainability.

• Ensure that all contracts and business relationships respect ethical and sustainable principles, as established in the ethical code.

• Promote the continuous professional development of employees in sustainability and corporate ethics.
• Provide training to employees on the principles of sustainability to actively involve them in the implementation of the strategy.

• Implement a monitoring system to keep track of the economic, social, and environmental impacts of business activities.
• Publish periodic reports on sustainability to account to employees, customers, and stakeholders about the company's performance in terms of sustainability.

• Collaborate with Italian MPMIs, institutions, environmental and social organizations to develop sustainable solutions and share best practices.

• Ensure the financial sustainability of the company, through prudent management of financial resources and the identification of sustainable growth opportunities.

• Communicate transparently about corporate efforts in sustainability and involve customers, employees and stakeholders in sharing information.

• Review and periodically update the sustainability strategy, to ensure that it remains aligned with business objectives and emerging challenges.

Policy of equality, diversity and inclusion

EKRA is committed to cultivating a work environment that respects the dignity and equality of every individual.

This policy reflects our commitment to promoting equality and diversity as core values of our corporate culture.

We support the creation of a world where everyone can contribute to the success of the company, without any form of discrimination.

EKRA is committed to creating an inclusive, respectful, and diverse work environment.

We recognize the value of diversity and believe that everyone should be treated with equality and respect, regardless of gender identity, race, religion, sex, sexual orientation, or any other personal characteristic.

Our equality and non-discrimination policy reflects our commitment to promoting a fair and inclusive work environment for all employees.

• Equality of Opportunity: EKRA guarantees all employees the same opportunities for professional development, career advancement, and participation in company activities.
   
• Non-Discrimination: We do not tolerate any form of discrimination, harassment, intimidation, or unfair treatment based on gender, race, religion, sex, sexual orientation, or any other personal characteristic.
   
• Inclusive Work Environment: We foster a work environment where every employee feels welcome, respected, and free to express themselves, without fear of discrimination or prejudice.
   
• Respect and Awareness: We promote mutual respect among employees and awareness of the challenges and experiences of people with diverse backgrounds.

EKRA commits all levels of management and employees to:

• Respect and support this policy of equality and non-discrimination in all business activities.
   
• Take appropriate measures to prevent and address any discriminatory behavior, or harassment, that occurs in the workplace.
   
• Provide an accessible and confidential reporting channel, for anyone who wants to report discrimination or non-inclusive behavior.
   
• Provide regular training on the principles of equality and non-discrimination for all employees.
   
• Promote inclusion and diversity, through hiring, promotion and development policies, that emphasize meritocracy and equal opportunities.

EKRA will manage all reports of discrimination, or non-inclusive behavior, in a confidential, timely and fair manner. Corrective actions will be taken in case of violations of this policy.